.Five9 (FIVN) has actually been rewarded the 2024 Aragon Analysis Technology Award for AI Contact Centers and also named a Leader in two Aragon Investigation Entire world reports: artificial intelligence Representative Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025. The firm was recognized as the most tactical merchant in the artificial intelligence Broker Platforms report.At the center of Five9’s innovation is their eyesight for The NEW CX, where AI Brokers and also AI-empowered Human being Representatives collaborate to supply hyper-personalized client adventures. The business lately launched brand new improvements consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, identifying Five9’s ideal use modern technology in market development as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Research study World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Analysis Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Analysis Entire world: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand-new CX, ou00f9 Agents AI et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was also named a Leader in The Aragon Research World for AI Broker Platforms in the ICC, 2025 as well as Aragon Investigation World for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (ORGANIZATION WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX Platform, has actually been actually named a victor of the 2024 Aragon Research Study Innovation Honor for Artificial Intelligence Get In Touch With Centers. Also, Five9 has been named an Innovator in two Aragon Investigation World reports: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Call Facility, 2025. This acknowledgment coming from Aragon Investigation highlights Five9’s position as an innovator in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 report positions Five9 as the most
key seller measured in
the document, recognizing Five9 s calculated eyesight for AI-driven advancement in CX. At the primary of the advancement is actually Five9’s outlook for The brand-new CX where AI Brokers as well as AI-empowered Human Representatives collaborate to supply hyper-personalized, simple and easy customer expertises. Through enabling businesses to supply transformative customer communications while decreasing prices and also strengthening productivity, Five9 is specifying brand-new requirements for AI-powered solutions in the get in touch with facility business.
AI is fundamental for generating extraordinary client adventures, as well as we are actually honored to become pinpointed by AragonResearch study as ingenious for our attempts to propel the smart call center onward, stated Jonathan Rosenberg, Principal Innovation Police Officer and Chief of AI, Five9. Our focus has been, as well as are going to continue to be actually, helping services deliver those expertises along with user friendly tools as well as capabilities. With each brand-new development, our company take an advance for both Five9 and for the field all at once.
The Aragon Research study Development honor identifies service providers leveraging lofty use technology to certainly not merely conform as markets change, yet to definitely interrupt as well as update just how their markets are going to develop. Five9 was actually formally provided along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation honors event.Five9’s devotion to development, particularly its own sight for mixing artificial intelligence Brokers and also AI-empowered Human Agents, is setting a brand new standard for how services may provide hyper-personalized as well as seamless customer expertises, pointed out Jim Lundy, Founder, Chief Executive Officer and also Lead Professional, Aragon Analysis. This honor and also record identification builds on Five9’s dedication to delivering artificial intelligence technologies for CX.
Previously this year, the company launched brand-new innovations, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents, that enhance the method companies move toward CX, driving far better outcomes for both consumers and also representatives. Concerning Five9. The Five9 Intelligent CX System, powered through Five9 Wizard AI, gives a thorough rooms of options to electrical power AI-elevated consumer experiences that provide far better organization results and Take Delight to CX.
Our combined cloud-native offering allows hyper-personalized consumer expertises as well as more equipped staff members, bring in every consumer interaction even more hooked up, easy, and private. Depended on through 2,500 +clients and also 1,400+ partners internationally, Five9 combines the electrical power of AI, our system, and also our people to steer AI-elevated CX.To read more, browse through www.five9.com. Involve with us @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Civil liberties Reserved.
The identification of an Aragon Research honor champion is actually not a recommendation through Aragon Research study of any provider, item, or even solution. Perspective resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What primary honors performed Five9( FIVN) gain in 2024 coming from Aragon Research study? Five9 gained the 2024 Aragon Study Technology Award for Artificial Intelligence Contact Centers as well as was called an Innovator in 2 Aragon Study World reports: AI Agent Operating Systems in the ICC, 2025, and also Intelligent Connect With Facility, 2025.
What brand new AI products did Five9( FIVN) present in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Representatives to transform customer adventure monitoring.Just how performs Five9’s( FIVN )BRAND NEW CX sight impact customer care? Five9’s brand new CX eyesight combines AI Professionals along with AI-empowered Individual Representatives to deliver hyper-personalized, easy consumerexpertises while minimizing costs as well as boosting efficiency.
What was actually Five9’s( FIVN) strategic position in the Aragon Analysis Entire world 2025 document? Five9was actually set up as the most tactical provider in the artificial intelligence Representative Operating Systems in the ICC, 2025 report, realizing their important vision for AI-driven innovation in CX. When carried out Five9( FIVN) obtain the AragonResearch Study Innovation
Award
?
Five9 was formally presented along with the award on December 10, 2024, at the Aragon Transform 2024 awards event.